Shipping

The online Louise Sinclair shop offers free shipping within the UK with guaranteed next-working-day delivery. 

Shipping to Europe is also free and typically takes 4-5 working days.

International shipping is free for orders over £500 (or the equivalent value in USD or EUR) and £10 for orders below £500, and takes approximately 7 working days.

The Royal Mail Special Delivery service will typically be utilised for jewellery ordered via the online shop. This service operates within a 24-hour time frame, and an order dispatched by 3pm will be delivered by 1pm the following working day. For orders placed on a Friday, delivery will be the following Monday unless the customer requests a Saturday delivery in the Comments box before Checkout. 

After making an order from our shop, you will receive a confirmation email or invoice, followed by a dispatch email. This dispatch email will contain your tracking number. You may track your package here.

All deliveries must be signed for in person on receipt. If you are unable to sign for your package on delivery and the package is returned to us, you shall be responsible for all return and re-delivery charges. Louise Sinclair will not bear any responsibility should an unauthorised person at the delivery address sign for your purchase. If you are away from the delivery address at the time of delivery, a note will be left with details of how you can collect your package.

Should an item be unavailable, please contact us and we will let you know how soon we may create it for you.