• The online Louise Sinclair shop offers delivery to UK addresses currently
• If you would like to purchase an item but reside outside the UK please contact us to discuss overseas delivery options and payment
• For items of jewellery ordered via the online shop, the Royal Mail Special Delivery service will be typically utilised. This service operates within a 24 hour time frame and an order despatched by 3pm will be delivered by 1pm the following working day.
• After making an order from our shop you will receive a confirmation email or invoice, followed by a despatch email. This despatch email will contain your tracking number. You may track your package here
• All deliveries must be signed for in person on receipt. If you are unable to sign for your package on delivery and the package be returned to us you shall be responsible for all return and re-delivery charges. Should an unauthorised person at the delivery address sign for your purchase Louise Sinclair will not be responsible. If you are away from the delivery address at the time of delivery a note shall be left with details of how you can collect your package
• Should an item be unavailable please contact us and we shall let you know how soon we may create it for you.